"Educating my patients is an important differentiator of my business. I want my patients to understand the importance of proper eye care and understand the true differences and range in eyewear. My patients can then make an informed decision on what is the best for them."
Lucy Ren, Owner of New West Optical, has over 30 years of experience in opthalmology. Graduated from the Faculty of Medicine at Zhejiang University School of Medicine in 1982, Lucy has extensive knowledge and clinical experience in outpatient and surgery including cataract, glaucoma, retinal detachment, eye cancer, etc. As a visiting scholar to the Shizuoka General Hospital in Japan in 1992, she exchanged best practices with leading practitioners in the field, further deepening her wealth of knowledge and experience.
Lucy immigrated to Canada in 2001. She graduated from the BC College of Optics, passing the National Optician License Examinations, and became a licensed optician in Glasses and Contact Lenses. Lucy's rich education and professional background enables her to provide comprehensive and high-quality services, as well as ophthalmology consultation services.
The mission of New West Optical is to become the best-in-class provider of optical goods in New Westminster and surrounding Greater Vancouver. High quality products, exemplary customer service, and respect for its employees are all qualities that New West Optical continually seeks to strive for.
New West Optical is committed to bring value back to the patients, help transform the way they see the world, and leave them to say “Wow, I can’t believe the difference!” It is also dedicated to give back to the community, take on social responsibility, and contribute to social and public interests.
This place is amazing. The owner is such a sweet, helpful lady and she has the CUTEST little dog. She helped with my initial purchase and she's been great with maintenance too. Her work is fast, great quality and reasonably priced - plus you may get to pet a pup. What more can you ask for?
Great place. Lucy is very helpful and our experience at this store is very positive. Highly recommended.. Her dog is also very cute.
Excellent customer service . When I need extra wipes or spray or any maintenance for my glasses Lucy the owner is always helpful. New going for over 5 years